Before We can Examine your Drive, you'll need to Fill out and Sign our Authorization form

IMPORTANT: Fill out the PDF form with your keyboard and your mouse before you print. You may scan it back to another PDF if you like, but we can only accept printed and signed HARD COPIES of the form with your failed device.

Form will not print correctly from iPhone and iPad

If you download the form with an iPad or iPhone, please transfer the form to a MacBook, iMac, Windows PC/Laptop, or an Andriod device prior to printing the form, otherwise, the job number will not update.

Save your filled-out form in case it needs to be reprinted.

If you have no access to a printer, please email your completed form to This email address is being protected from spambots. You need JavaScript enabled to view it.. We can print it and have it ready for you when you drop off your failed device.

Click the button below to download the authorization form.

NOTE: iOS users: Long press the download button and then select "Download Linked File" While you may download the form with iPad or iPhone, the form must be completed on and printed from a PC, MacBook or iMac. Otherwise, the job number may come out wrong. (see above.)

More info:
How to download PDF file on Mac with Safari

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